We hope you are happy with your M.GUMMERUS purchase. If for any reason whatsoever, you are not satisfied with your order, you can return purchased items within fifteen (15) days from the date you receive them. The products must be returned complete and unused in their original packaging.
After we have received and accepted the returned items, we will issue a refund following your method of payment. Unfortunately M.GUMMERUS can not offer free returns at this time. However we will refund return costs if the product we have sent you is incorrect or faulty. Refund times depend on your credit or debit card company.
In case your original order contained multiple items and only partial return is made, M.GUMMERUS does not return the original shipping cost. If you make a full return, the original shipping cost is also refunded.
If you prefer to exchange the item for another item or size, you must ask for a return from minna(at)mgummerus.com and make a new purchase. The original items should be returned within 15 days of the request for exchange.
We hope you enjoy shopping at mgummerus.com. Please do not hesitate to contact us if you have any questions.
+358 40 550 4645